Slot97 Terms and Conditions – Complete Guide for Malaysian Members

Welcome to slot97. These Terms and Conditions form a legally binding agreement between you ("Member") and slot97 ("Platform", "we"). By registering, logging in, or using any service on our platform, you agree to comply with all provisions contained in this document. We encourage you to read these terms in full before making any transaction or playing any game on slot97.

01 Acceptance of Terms

By accessing or using the Slot97 platform in any way — whether through the website, mobile app, or any other digital channel we provide — you automatically agree to be fully bound by these Terms and Conditions. This includes Privacy Policy our, Responsible Gaming Policy and any additional guidelines published from time to time.

If you do not agree with any part of these terms, you are not permitted to use the Slot97 platform. Continued use of the platform following any changes to the terms constitutes your acceptance of those changes.

• These terms take effect from the date you first register or use the slot97 platform.
• Slot97 reserves the right to amend these terms at any time without prior notice, except for material changes which will be communicated on this page.
• It is the member's own responsibility to review the latest terms.

02 Membership Eligibility

Slot97 is open only to individuals who meet the following eligibility requirements. We take our responsibility seriously to ensure this platform is used only by those who are genuinely eligible to do so.

• Age: You must be at least 18 years old or the age of majority under the laws of your local jurisdiction, whichever is higher, before registering a slot97 account.
• Location: You are responsible for ensuring that your use of the Slot97 platform is lawful in your jurisdiction. Slot97 is not liable if you access the platform from a region where online gaming activities are prohibited.
• Legal Capacity: You must have full legal capacity to enter into this binding agreement and must not be subject to any legal restrictions that prevent your participation.
• Non-Slot97 Employees: Employees, contractors, agents and immediate family members of slot97 staff are not permitted to open member accounts for gambling purposes.

03 Account Registration

Each member is only permitted to hold one (1) active account at slot97 at any one time. Holding multiple accounts is strictly prohibited and may result in the closure of all such accounts along with forfeiture of all winnings and balances.

During registration, you must provide accurate, current and complete information including your full name, date of birth, active email address and a valid Malaysian mobile number. slot97 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time to verify the information provided.

• The registered name must match the name on a valid government-issued ID (MyKad, passport).
• The bank account used for withdrawals must be in the same name as the member registered at Slot97.
• You are fully responsible for the security of your account password. Do not share your login credentials with anyone.
• Slot97 will never ask for your password through any communication channel.

04 Deposits and Payments

Slot97 supports a variety of popular payment methods in Malaysia including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay and direct bank transfer. All deposits are credited to your account shortly after payment confirmation is received.

The minimum deposit at Slot97 is RM 10. There is no standard maximum deposit limit, however Slot97 reserves the right to set daily or weekly limits depending on account level and compliance requirements. Deposited funds may only be used for play on the Slot97 platform and cannot be transferred to other users.

• All deposits must come from a payment method registered in the member's own name.
• Slot97 does not accept cash deposits, money transfers, or payments from third parties.
• If your deposit has not been credited within 30 minutes, please contact our customer support with proof of the transaction.
• Slot97 reserves the right to reject or withhold deposits that show signs of fraud or money laundering.

05 Withdrawal

Slot97 is committed to processing all withdrawal requests quickly and efficiently. Withdrawals are processed every day including weekends and public holidays. The minimum withdrawal limit is RM 30 per transaction.

Before your first withdrawal is processed, you may be required to complete an identity verification process (KYC). This includes uploading a copy of your MyKad or passport along with proof of your current address. This process is in place to protect your account and ensure your funds reach the rightful owner.

• Withdrawals will only be processed to a bank account registered in the same member's name.
• Winnings from bonuses may be subject to rollover requirements before they can be withdrawn.
• Slot97 reserves the right to take up to 3 business days for withdrawals requiring additional review.
• Suspicious withdrawals or those involving large amounts may require additional documentation.

06 Bonuses and Promotions

Slot97 offers a variety of attractive bonuses and promotions for both new and existing members. Each promotion has its own terms and conditions clearly stated on its respective promotions page. Those promotion-specific terms form part of these general Terms and Conditions.

All bonuses are subject to rollover requirements (re-wagering) before winnings generated from a bonus can be withdrawn. The exact rollover ratio is stated in each promotional offer. Failure to meet the rollover requirements means the bonus and related winnings are not eligible for withdrawal.

• Each member is only entitled to claim each type of bonus once unless stated otherwise.
• Slot97 reserves the right to void bonuses claimed fraudulently or through system abuse.
• Bonuses cannot be transferred between accounts and have no direct cash redemption value.
• Slot97 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
• Using multiple accounts to claim the same bonus is prohibited and may result in forfeiture of all bonuses.

07 Game Rules

All games offered on slot97 use a Random Number Generator (RNG) that has been independently certified by a recognised international auditing body. This ensures that every game outcome is fully random, fair and cannot be manipulated by any party, including slot97 itself.

Each game has a Return to Player (RTP) percentage set by its respective software provider. RTP information can be found in the settings or details of each game. slot97 does not modify the RTP values set by the original provider.

• Game results displayed on screen are considered final once the transaction is completed.
• In the event of a technical disruption during an active game, slot97 will review the game logs and make a decision based on the available technical records.
• Confirmed bets cannot be cancelled or modified.
• Slot97 reserves the right to void rounds or bets if a clear technical error is proven to have occurred.

08 Member Conduct

Slot97 expects all members to conduct themselves in a responsible, respectful and lawful manner when using our platform. Inappropriate behaviour will not be tolerated and may result in disciplinary action including account suspension or closure.

• The use of automated software, bots, scripts, or tools designed to manipulate game outcomes or gain an unfair advantage is strictly prohibited.
• Any form of fraud, money laundering, or other illegal activities conducted through the Slot97 platform is strictly prohibited.
• Sharing your account with others or allowing others to use your account is strictly prohibited.
• The use of offensive, threatening, or harassing language toward support staff or other members is strictly prohibited.
• Attempting to hack, breach, or disrupt Slot97's systems and infrastructure is strictly prohibited.

09 Account Closure

You may close your Slot97 account at any time by contacting our customer support team. Prior to closure, any remaining real money balance (excluding bonuses) in your account will be returned after deducting any applicable outstanding obligations.

Slot97 also reserves the right to close or suspend your account without prior notice if there is reasonable evidence or suspicion of fraud, a breach of terms, illegal activity, or a security threat to the platform.

• Accounts that have been inactive for more than 12 months may be subject to a monthly administrative fee of RM 5 or equivalent.
• Slot97 will notify members via their registered email before any inactivity fee is applied.
• Account closure due to a terms violation may result in forfeiture of all bonus balances and associated winnings.

10 Limitation of Liability

Slot97 provides the gaming platform "as is" and makes no guarantee that the service will always be available without interruption, free of errors, or that it will meet your specific expectations. That said, we continually strive to maintain high uptime and a smooth experience for all members.

• Slot97 is not liable for any losses arising from internet service disruptions, user device issues, or circumstances beyond our control.
• Slot97's liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days prior to the claim.
• Slot97 is not liable for any indirect, consequential or punitive losses.

11 Privacy and Data

Slot97 takes member privacy seriously. All personal data you provide to us is collected, stored and processed in accordance with our separate Privacy Policy, which forms part of these Terms and Conditions.

Your data is protected using banking-grade 256-bit SSL encryption. We do not sell or transfer your personal information to third parties without your consent, except where required by law or relevant authorities.

• You have the right to request access to, correction of, or deletion of your personal data, subject to our legal obligations.
• By using our platform, you consent to the collection and processing of data as described in our Privacy Policy.
• For more information, please read Privacy Policy our full.

12 Terms Amendment

Slot97 reserves the right to amend, update or replace any part of these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon publication on this page. The "Updated" date at the top of this page will reflect the date of the most recent amendment.

For changes deemed material, slot97 will endeavour to notify members via registered email or in-platform notification at least 7 days before the changes take effect, except in urgent circumstances.

• Continued use of the platform after any changes to the terms constitutes your acceptance of the revised terms.
• If you disagree with the amendments, you have the right to close your account before the effective date of the changes.
• Previous versions of the Terms and Conditions can be requested through our customer support for reference.